Atvars

More than a month ago received invitation from my local dealer to install some major software updates released by Audi.
This update concerned fix of some bugs with cameras, including traffic sign recognition.
Some update to virtual cockpit.
But have to admit, never had any problems with cameras so far, even before update.

Officer Krupke

My cameras stopped working last night. My Q only has 250 or so miles on it and already spent a week and a half in the shop for the dreaded SOS Malfunction warning. I was afraid they'd messed something up with the cameras during the first repair, but this morning they worked just fine. I'm chalking it up to the fact that we used navigation last night to get back home and it was still running when I put the car in reverse to back into the driveway. I'll have to test that theory again at some point.

JT4

Just had this happen to me, working fine all of a sudden all cameras blank. Remembered this thread shut off the Q7 and after 15 mins the cameras were back. Can some tell how to perform the hard and soft MMI resets for future reference.

Thanks

Edit: I finally found how to restart the MMI in the manual on page 254, by briefly pushing the Control **** along with the Nav/Map, Radio buttons at the same time. I must of passed this info 5 times and somehow missed it.

tzchang

Finally got my Q7 back yesterday...... Long story short, dealer cannot identify problem, need to wait for Audi regional tech to check, Audi regional tech authorize to replace J928 rearview camera module, camera module arrived and replaced. The whole process took over exactly a week......

Now... the camera view is back... But dealership tech broke my trunk light and put black smudge all over my rear left trim panel(where the camera module is)...... Need to arrange another trip to the dealership again......

*Sigh*

JT4

I figured I would add an update to this for those who have had this happen to them.

Since the middle of June I have had this happen a few times, took it to the dealer and they didn't find anything wrong.. Approx a month ago the cameras blacked out again, but this time my wife took a video of it. So I call my SC and she told me to email her the video. A week later she told me that she had sent it to Audi and Audi suggests that I bring it in so that the tech at the dealer and Audi tech support can trouble shoot the issue.

Took it in last week and left it a couple of days, it was determined that they needed to apply TSB #2048517/1 and perform an SVM Software update for overhead module J928. They also adjusted the overhead camera and calibrated the camera.. Only got the Q7 back on Friday, so only time will tell if this is the fix

Hopefully this will help someone else who has this problem..

runebech

mike95776

We have been having the same issue... pull into the garage, front proximity sensor comes on but no camera; black screen in all cameras. Restarted engine with no change. leave it over night and all cameras are working...

PROEDGEBIKER.COM

JT4

Wow, they had to replace your camera system. Fortunately for me the software update (TSB #2048517) and the SVM software update for overhead J928 module worked great. Had mine fixed Sept 2017 and the cams have worked perfect since..

I hope I didn't just jinx myself..