2019 Q3 - Drive System Malfunction
12-04-2019, 08:26 AM
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2019 Q3 - Drive System Malfunction
Hi
Has anyone else with a new Q3 experienced the Drive System Malfunction error which disables throttle and steering? It happened to me on Sunday night and I had the car flat-bedded to my local Audi dealer. While the car appeared normal after restarting, the error code was captured. My service advisor told me that this issue has appeared on a handful of new Q3s and that Audi is aware of the problem, but that at this time, there is no fix. In short, Audi feels that the vehicle is safe to drive.
I requested a letter from Audi before picking up the vehicle stating that there is a known issue with no known fix but that Audi feels the car is safe to drive which my local dealer refused to give me. I have escalated this to Audi corporate because I'm concerned that if the problem were to happen again on a highway, either me or someone in another vehicle could be seriously injured or worse.
Curious if anyone else has had the same problem??
Has anyone else with a new Q3 experienced the Drive System Malfunction error which disables throttle and steering? It happened to me on Sunday night and I had the car flat-bedded to my local Audi dealer. While the car appeared normal after restarting, the error code was captured. My service advisor told me that this issue has appeared on a handful of new Q3s and that Audi is aware of the problem, but that at this time, there is no fix. In short, Audi feels that the vehicle is safe to drive.
I requested a letter from Audi before picking up the vehicle stating that there is a known issue with no known fix but that Audi feels the car is safe to drive which my local dealer refused to give me. I have escalated this to Audi corporate because I'm concerned that if the problem were to happen again on a highway, either me or someone in another vehicle could be seriously injured or worse.
Curious if anyone else has had the same problem??
12-04-2019, 12:19 PM
#2
Hi
Has anyone else with a new Q3 experienced the Drive System Malfunction error which disables throttle and steering? It happened to me on Sunday night and I had the car flat-bedded to my local Audi dealer. While the car appeared normal after restarting, the error code was captured. My service advisor told me that this issue has appeared on a handful of new Q3s and that Audi is aware of the problem, but that at this time, there is no fix. In short, Audi feels that the vehicle is safe to drive.
I requested a letter from Audi before picking up the vehicle stating that there is a known issue with no known fix but that Audi feels the car is safe to drive which my local dealer refused to give me. I have escalated this to Audi corporate because I'm concerned that if the problem were to happen again on a highway, either me or someone in another vehicle could be seriously injured or worse.
Curious if anyone else has had the same problem??
Has anyone else with a new Q3 experienced the Drive System Malfunction error which disables throttle and steering? It happened to me on Sunday night and I had the car flat-bedded to my local Audi dealer. While the car appeared normal after restarting, the error code was captured. My service advisor told me that this issue has appeared on a handful of new Q3s and that Audi is aware of the problem, but that at this time, there is no fix. In short, Audi feels that the vehicle is safe to drive.
I requested a letter from Audi before picking up the vehicle stating that there is a known issue with no known fix but that Audi feels the car is safe to drive which my local dealer refused to give me. I have escalated this to Audi corporate because I'm concerned that if the problem were to happen again on a highway, either me or someone in another vehicle could be seriously injured or worse.
Curious if anyone else has had the same problem??
02-05-2021, 05:15 AM
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Hi
Has anyone else with a new Q3 experienced the Drive System Malfunction error which disables throttle and steering? It happened to me on Sunday night and I had the car flat-bedded to my local Audi dealer. While the car appeared normal after restarting, the error code was captured. My service advisor told me that this issue has appeared on a handful of new Q3s and that Audi is aware of the problem, but that at this time, there is no fix. In short, Audi feels that the vehicle is safe to drive.
I requested a letter from Audi before picking up the vehicle stating that there is a known issue with no known fix but that Audi feels the car is safe to drive which my local dealer refused to give me. I have escalated this to Audi corporate because I'm concerned that if the problem were to happen again on a highway, either me or someone in another vehicle could be seriously injured or worse.
Curious if anyone else has had the same problem??
Has anyone else with a new Q3 experienced the Drive System Malfunction error which disables throttle and steering? It happened to me on Sunday night and I had the car flat-bedded to my local Audi dealer. While the car appeared normal after restarting, the error code was captured. My service advisor told me that this issue has appeared on a handful of new Q3s and that Audi is aware of the problem, but that at this time, there is no fix. In short, Audi feels that the vehicle is safe to drive.
I requested a letter from Audi before picking up the vehicle stating that there is a known issue with no known fix but that Audi feels the car is safe to drive which my local dealer refused to give me. I have escalated this to Audi corporate because I'm concerned that if the problem were to happen again on a highway, either me or someone in another vehicle could be seriously injured or worse.
Curious if anyone else has had the same problem??
I am curious to hear the dealership's explanation and your idea of requesting a letter is a good one which I shall also attempt. An event like this in the wrong place could result in injury or fatality to both myself and other drivers and I have no interest in either. I am interested to hear if you've had any luck the Audi corporate.
02-23-2021, 06:28 AM
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Hi
Has anyone else with a new Q3 experienced the Drive System Malfunction error which disables throttle and steering? It happened to me on Sunday night and I had the car flat-bedded to my local Audi dealer. While the car appeared normal after restarting, the error code was captured. My service advisor told me that this issue has appeared on a handful of new Q3s and that Audi is aware of the problem, but that at this time, there is no fix. In short, Audi feels that the vehicle is safe to drive.
I requested a letter from Audi before picking up the vehicle stating that there is a known issue with no known fix but that Audi feels the car is safe to drive which my local dealer refused to give me. I have escalated this to Audi corporate because I'm concerned that if the problem were to happen again on a highway, either me or someone in another vehicle could be seriously injured or worse.
Curious if anyone else has had the same problem??
Has anyone else with a new Q3 experienced the Drive System Malfunction error which disables throttle and steering? It happened to me on Sunday night and I had the car flat-bedded to my local Audi dealer. While the car appeared normal after restarting, the error code was captured. My service advisor told me that this issue has appeared on a handful of new Q3s and that Audi is aware of the problem, but that at this time, there is no fix. In short, Audi feels that the vehicle is safe to drive.
I requested a letter from Audi before picking up the vehicle stating that there is a known issue with no known fix but that Audi feels the car is safe to drive which my local dealer refused to give me. I have escalated this to Audi corporate because I'm concerned that if the problem were to happen again on a highway, either me or someone in another vehicle could be seriously injured or worse.
Curious if anyone else has had the same problem??
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